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How to Join
Click on the Join link. By completing the membership subscription form, agreeing to the Privacy Policy and User Agreement, the newly joined member can immediately benefit from offered services such as rewards and discounts. Also, members will not be required to re-enter their shipping or billing address every time an order is placed as well as be eligible to participate in various events and promotions.
How to order

How to place an order:

Step 1: Browse or search for items

Step 2: Select desired color, quantity, etc

Step 3: Add to cart

Step 4: Proceed to Checkout

Step 5: Log in or Purchase as a Non-Member

Step 6: Fill in the order form

Step 7: Proceed with Payment

Step 8: You have successfully placed an order when you see a “Thank You” message along with your order number.

Payment

The following payment method is available:

[Paypal] : Payment through Paypal account or credit cards

Paypal does not require an account with them in order to use their services for credit card payments    `        

Shipping
  • Shipping Method : Selected by customer
  • Shipping Area : World wide
  • Shipping Rate : Selected by customer
  • Delivery Time : 15 - 40 days

  • Beautynetkorea’s shipping options are as follows:


    FREE SHIPPING(No tracking number)

      Free shipping is a method of shipping which is dispatched with non-registered air mail thus a tracking number is NOT provided. However please understand that almost 80% of our parcels has been dispatched as free shipping and our customers were fairly satisfied with the parcels arrived on time.

     *Free shipping process might take minimum 20 to maximum 40 business days(excluding weekends), up to carrier’s situations. Delays might take part due to climate or local customs issues.

     

    STANDARD SHIPPING(Tracking number provided, worth US$2.80)

    Beautynetkorea provides free Standard Shipping Service for orders above US$50.

    Customers who would like a tracking number service but have ordered less than US$50 would have to make additional payment of US$2.80 while placing an order. With this shipping method customers will be able to track your parcels through the whole delivery process.

    We provide a random free product for orders above US$50 which is worth for US$5 to $10.
     *Standard shipping process might take minimum 20 to maximum 40 business days(excluding weekends), up to carrier’s situations. Delays might take part due to climate or local customs issues.

     

    EMS(Express Mail Service)/DHL SHIPPING(Tracking number provided, worth US$22.00) 

     Beautynetkorea provides EMS(Express Mail Service)/DHL shipping service for orders above US$180.

     Customers who would like a tracking number & express mail service but have ordered less than US$180 would have to make additional payment of US$24.00 while placing an order. With this shipping method customers will be able to track your parcels through the whole delivery, and would be able to receive the parcel in a short time period.

    We provide 5~6 random free products for orders above US$300 which is worth for US$20~ US$30.

     *EMS Shipping process might take minimum 3 to 7 business days(excluding weekends), up to carrier’s situations.

     *DHL Shipping process might take minimum 3 to 5 business days(excluding weekends), up to carrier’s situations.

     *DHL Shipping applies to U.S territory ONLY.

     *Delays might take part due to climate or local customs issues.

Returns & Exchanges

Exchange/Refund
Requests for exchanges and refunds are only accepted if they are made within 3 days of receiving the product via our “FAQ” notice board. We will be responsible for refunds due to misdelivered and/or defective products and will place highest importance to process these requests as soon as possible.

 

1. Requirements for exchange/refunds

 

Please take into consideration that Beautynetkorea accepts

 

• Eligible for a Refund in the case that:

  - Cancellation requests made within 24 hours of payment

  - If your order remains [Preparing Products] status for 10 days or longer from the date of payment without any

    prior notification from our customer service, you can cancel your order via our “FAQ” notice board.

  - Product is misdelivered

 

* Refunds for the cases stated above are only accepted on the condition that labels and tags are intact and

   the products have not been use.

 

* You must return the free gift in its original condition along with your returning item in order to receive the refund.
 
• Ineligible for a Refund in the case that:

  - Customer requests a refund due to change of mind (size, color, etc.)

  - Customer requests to cancel the whole order which contains out of stock products

  - Customer requests a refund for damaged or deformed products due to the customer’s responsibility

  - Customer requests a refund for products that have no tags or labels

Refunds
Period of Pending Credit
Credits issued from an order will be added to your account 20 days after the status of delivery is changed to “Delivered”.

For 20 days you will see your credits pending in the case of cancelled or returned orders.

Credits (Total Credits minus Used Credits minus Pending Credits) can be applied to any order.


Refund will be issued as same as you paid with.

  eg. Credit will be refunded as credit, cash will be refunded as cash.


Terms of Ineffective Credits
Pending credits will be automatically cancelled upon cancelation or returns.
Credits can not be claimed once your membership has been withdrawn.

All unused credits will expire after 3 years.


Other

Q.How to use credit?

A.To use your credit, when you place an order, there will be "Store Credit Use of Mileage"


Q.When can I get my credit ?

A. 7 days after shipment, the status of the delivery is automatically changed to " Delivered ".

It is necessary procedure to give our customers mileage points in a timely manner.


Q. I have 3 credits in my account, how can I use them ?

A.More than 10 credits, being possible to use as cash